Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help Center integrated into your Control Panel. It boasts an immense repository with frequently asked questions and in–depth how–to articles prepared by our accomplished customer support staff.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of educational video tutorials that visually display how to deal with a typical issue connected to your Linux cloud web hosting services account. You will find the how–to videos in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 customer service and a 1–hour ticket response guarantee. Our well–trained customer service technicians will be available to you 7 days a week to attend to your enquiries and to solve any issue that you could face. Just submit a tech support request from the Help Center section and we’ll respond to you extremely quickly.