When your website hosting service provider provides live chat support, you can speak with a representative in real-time and learn useful info or get an issue resolved timely. The key advantage of using chat rather than calling to consult with a live person is that you'll need only a computer with world wide web access, so that you will not pay any charges if you're in another country or state. Furthermore, it will be much simpler to copy and paste info such as domains, usernames or error messages i.e. details which are sometimes difficult to provide to the other side on the telephone. The real-time chat is also a faster way to contact the web hosting supplier's support crew compared to using a ticketing system. Last, but not least, if some situation needs some more time to be resolved, you can do something else entirely while you wait for assistance on the live chat, which means that you won't lose time - something that's not possible in case you're on the telephone.

Live Chat Support in Cloud Web Hosting

We supply a live chat assistance service for all of the Linux cloud web hosting services that we offer and we are able to support you with almost everything in real time. In case you do not have an account with us yet, we are able to provide you with more info about the packages to help you to pick the most appropriate plan. If you are an active client, we're able to help you with any billing or general matter and also with numerous common tech issues, such as an e-mail address installation in a desktop e-mail client. If you can't call us for whatever reason or you are in a country where we don't have a local phone number, the live chat will be the best option to get in touch with us. Certainly, some situations need extra time to analyze and test, which means that you'll need to open a ticket to our technicians, however, we're able to save your time and help you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as a part of our services, therefore if you have any questions about our semi-dedicated hosting services, you'll be able to talk with our customer care team at any moment regardless if you have already obtained your account or not. In general, the chat service is for billing, pre-sales and general questions and difficulties, still we will assist you with quite a lot of technical questions too. We will help you select the ideal plan for your sites in case you don't have an account yet, we can reply any billing questions or issues you have or we can help you with installing your new email address on your computer or smartphone - all of this will be done timely since our live chat service is available all day long, each and every day. Whenever you require help, you are able to talk with an agent and save a long time.